Support Team

Brenda Webster

Office Manager

Brenda loves being part of the family here at TY & Associates.  She sees helping others as life-giving and embodies part of our mission here of partnering with people to help them find the best version of themselves.  

Prior to finding her way to the behavioral health field, Brenda served in multiple pastoral roles.  She spent most of her time working with youth and children but also coordinated many worship ministries.

Her most recent work experience includes working in both a mental health agency as well as private practice.  Brenda’s specialties include intake coordinating, insurance billing, and taking great care of clients.

Brenda has always been a great creative problem-solver which has been very helpful in keeping teams running smoothly and efficiently.  She does her best to make sure our clinicians have all the tools they need so that they in return can make sure our clients are equipped for success.

Brenda lives in Medina with her husband and two boys.  She enjoys spending time with family and friends, singing and playing music, and camping with her guys in the summer.

Brenda Webster

Jessica Simms

Credentialing Coordinator

For Jessica, becoming involved with the growing practice at Thompson, Yensel & Associates fits in with her lifelong philosophy of helping people in time of need- especially those looking for a little extra attention and understanding.

Her prior work experience includes caring for MRDD children for five years at the well-respected Hattie Larlham Center for Children With Disabilities. While working as a PRN and attending Kent State University, Jessica also found time to work in the service industry.

She then served as a dental assistant for the past decade, a position that included helping with procedures for patients, handling office material orders and dealing with insurance providers.

That led her to what she calls an exciting opportunity to grow with TY & Associates, where she is coordinating for the clinicians and handling clients’ insurance needs.

Jessica always has found satisfaction in seeing positive end results and enjoys being part of a team that works closely together to get there. She believes that helping others so that they can then help their clients and patients is a win-win.

Jessica lives in Kent with her two active boys and husband always striving for the win.

Jessica Simms